We all know good leadership requires giving effective feedback, and we can all improve at it. What’s so often neglected is that how a leader receives feedback directly relates to how well they give feedback. Summary In this session, learners explore the physiology of giving and receiving feedback; how to foresee manage their behavior; plan for the best outcome; and follow through for maximum impact. A combination of interaction and exposition will guide the group to mastering this crucial leadership skill. Learning Objectives Audience Benefits
Every leader has had one. A conversation that stops you cold. A moment when the path you’re on suddenly shows you exactly where it leads — and you realize you don’t want to go there. Most people walk past it. The best leaders don’t. Mirror Moments are the pivots that define careers, restore clarity, and — when acted on — change everything. In this keynote, Chris Leonard draws on a decade of leadership coaching and a career that has spanned the music industry, public service, and the C-suite to show…