We all know good leadership requires giving effective feedback, and we can all improve at it. What’s so often neglected is that how a leader receives feedback directly relates to how well they give feedback. Summary In this session, learners explore the physiology of giving and receiving feedback; how to foresee manage their behavior; plan for the best outcome; and follow through for maximum impact. A combination of interaction and exposition will guide the group to mastering this crucial leadership skill. Learning Objectives Audience Benefits